BLACK HORSE INN LIMITED Privacy Policy
How BLACK HORSE INN LIMITED handles user information
📜 BLACK HORSE INN LIMITED – Privacy Policy
BLACK HORSE INN LIMITED is committed to protecting your privacy, personal data, and online security. This Privacy Policy outlines how we collect, use, store, and protect user information when you visit or use our services on www.blackhorseinnn.com.
📌 Company Information:
✔️ Company Name: BLACK HORSE INN LIMITED
✔️ Company Registration Number: 23204
✔️ Jurisdiction: Ireland
✔️ Official Email: info@blackhorseinnn.com
BLACK HORSE INN LIMITED Terms of Service
1. Information We Collect – Expanded Details
BLACK HORSE INN LIMITED collects both personal and non-personal information to enhance user experience, security, and platform efficiency. This information helps us provide seamless services, improve marketing outreach, and ensure secure transactions for all users.
🔹 Information You Provide Directly
We collect certain personally identifiable information (PII) when you engage with our platform by creating an account, listing a horse for sale, or making inquiries.
✔️ Account Information
When a user registers an account, we request:
- Full Name – Used for identification and communication.
- Email Address – Required for login credentials, notifications, and customer service responses.
- Phone Number – Enables direct communication between buyers and sellers.
- Country of Residence – Helps us provide location-based services and optimize buyer-seller matching.
📌 Why We Collect This Data:
This information ensures secure account authentication, fraud prevention, and better user experience personalization.
✔️ Horse Listings & Transactions
When a seller lists a horse or a buyer inquires about a listing, we collect:
- Seller/Buyer Contact Information – Ensures smooth negotiations and communication.
- Listing Details – Breed, age, training, competition history, health status, and price.
- Transaction Preferences – Details on preferred payment methods, shipping arrangements, and additional services.
- Images & Videos – Multimedia files uploaded for enhancing horse listings.
📌 Why We Collect This Data:
This allows us to facilitate transactions, verify listings, and prevent fraudulent sales.
✔️ Customer Support & Inquiries
When users contact BLACK HORSE INN LIMITED via:
✔️ Email (info@blackhorseinnn.com)
✔️ Phone (International calls supported)
✔️ Website Forms
We may collect:
- Full Name – To identify and personalize customer support interactions.
- Email Address & Phone Number – To respond to inquiries and resolve issues efficiently.
- Inquiry Details & Message Content – To understand user concerns, offer solutions, and improve support services.
📌 Why We Collect This Data:
To provide efficient support, address disputes, and improve user satisfaction.
🔹 Information We Collect Automatically
BLACK HORSE INN LIMITED automatically collects non-personal data through cookies, tracking technologies, and analytics tools to enhance platform functionality and optimize user experience.
✔️ Device & Usage Data
Each time a user visits our platform, we collect:
- IP Addresses – Helps detect geographical locations and prevent fraudulent activities.
- Browser Type & Version – Ensures our website is compatible with different devices and browsers.
- Operating System (OS) – Used for website optimization and troubleshooting issues.
- Pages Viewed & Click Behavior – Analyzes user navigation patterns and site engagement.
📌 Why We Collect This Data:
- Enhancing Platform Performance – Optimizing website speed, reducing load times, and fixing compatibility issues.
- Security & Fraud Prevention – Identifying suspicious activities, unauthorized access, and cyber threats.
- Improving User Experience – Customizing recommendations, refining content, and making navigation seamless.
✔️ Cookies & Tracking Technologies
BLACK HORSE INN LIMITED uses cookies and third-party tracking tools to improve website performance and personalize user interactions.
Types of Cookies We Use:
- Essential Cookies – Required for login authentication, security, and fraud detection.
- Analytics Cookies – Tracks visitor behavior, time spent on pages, and navigation patterns.
- Marketing Cookies – Used for advertising, email campaigns, and retargeting visitors with relevant horse listings.
📌 Why We Collect This Data:
- Enhancing User Experience – Ensuring a personalized and smooth browsing experience.
- Targeted Marketing – Delivering horse listings and equestrian content relevant to each user.
- Performance Analytics – Understanding how users interact with the platform for future improvements.
📌 User Control:
- Users can accept or reject cookies via browser settings.
- Opting out of certain cookies may limit website functionality.
✔️ Marketing & Preferences Data
When users subscribe to:
✔️ Newsletters
✔️ Promotional Emails
✔️ Horse Listings Alerts
We collect:
- Email Preferences – To send relevant content, deals, and horse recommendations.
- User Engagement Data – Whether emails were opened, clicked, or forwarded.
- Subscription Status – Allows users to unsubscribe anytime.
📌 Why We Collect This Data:
- Delivering Personalized Content – Providing targeted equestrian news, listings, and updates.
- Enhancing Marketing Efficiency – Sending information tailored to user interests.
- Optimizing Advertising Campaigns – Ensuring advertisements reach the right audience.
📌 User Control:
- Users can update marketing preferences or opt out anytime by clicking “Unsubscribe” in emails or contacting us at info@blackhorseinnn.com.
📌 No Financial Data is Stored on Our Servers
BLACK HORSE INN LIMITED does not store credit card details or financial data. All transactions are securely processed through trusted third-party payment providers, ensuring:
✔️ Data Encryption – Protecting transaction details.
✔️ Fraud Prevention – Using AI-based detection systems.
✔️ Secure Payment Gateway – Verified transactions with SSL protection.
2. How We Use Your Information
BLACK HORSE INN LIMITED collects and processes user data to provide a seamless, secure, and efficient horse marketplace experience. Our primary goal is to ensure that buyers, sellers, and equestrian professionals can interact with confidence, knowing their data is handled responsibly. Below is an expanded explanation of how we utilize the information we collect:
✔️ Providing Services – Ensuring Smooth Horse Listings, Inquiries, and Transactions
To facilitate successful horse sales and equestrian services, we use collected data to:
- Enable seamless account creation and login authentication.
- Allow users to list horses with comprehensive details, including images, videos, and descriptions.
- Process buyer inquiries efficiently, ensuring sellers receive relevant leads.
- Track and manage active listings to help users maintain and update their ads.
- Support communication between buyers and sellers through our platform while maintaining privacy and security.
📌 By using our services, users can efficiently manage listings, receive genuine inquiries, and complete transactions with confidence.
✔️ User Experience Enhancement – Customizing Platform Features, Recommendations, and Search Results
BLACK HORSE INN LIMITED continuously improves user experience by leveraging data to:
- Personalize search results based on browsing behavior, location, and preferences.
- Recommend relevant horses that match a buyer’s previous searches and interactions.
- Optimize platform usability by monitoring how users interact with different sections of the website.
- Ensure mobile-friendly and responsive design, improving accessibility across all devices.
- Improve the efficiency of filtering and categorization so users can easily find horses that meet their specific needs.
📌 By analyzing browsing behavior, we enhance platform usability, making it easier for buyers and sellers to connect.
✔️ Marketing & Communication – Sending Relevant Updates, Newsletters, and Promotional Offers (with User Consent)
BLACK HORSE INN LIMITED engages users through strategic communication while respecting privacy and consent-based marketing. We use user data to:
- Send opt-in newsletters with industry insights, new listings, and equestrian news.
- Notify users of special promotions, featured listings, and important platform updates.
- Deliver personalized email recommendations based on a user’s browsing history and interests.
- Engage with users on social media to provide exclusive content and horse-buying/selling tips.
- Respond to user inquiries and support tickets via email, live chat, or phone.
📌 Users have full control over their marketing preferences and can opt-out of promotional emails at any time.
✔️ Security & Fraud Prevention – Detecting Suspicious Activity, Protecting Users from Fraud, and Ensuring Platform Integrity
To maintain a safe and trustworthy marketplace, BLACK HORSE INN LIMITED employs robust security measures to:
- Detect and prevent fraudulent listings, fake inquiries, or scams targeting buyers and sellers.
- Monitor user activity to identify unusual behavior that could indicate unauthorized access.
- Flag suspicious transactions and interactions for further investigation.
- Verify sellers and listings to minimize the risk of fraudulent activities.
- Enforce platform policies and terms of service, ensuring compliance with ethical business standards.
📌 User security is our top priority. We take extensive steps to safeguard accounts, listings, and transactions from potential threats.
✔️ Legal & Compliance Purposes – Meeting GDPR, Data Protection Laws, and Business Regulations
As a company operating in Ireland and internationally, BLACK HORSE INN LIMITED adheres to strict data protection laws, including:
- General Data Protection Regulation (GDPR) compliance, ensuring user rights are protected.
- Data retention policies that align with industry best practices and regulatory requirements.
- Providing users with the right to access, modify, or delete their personal data.
- Cooperating with legal authorities when necessary, such as responding to verified requests related to fraud prevention, security breaches, or legal disputes.
- Ensuring data transparency by clearly outlining how information is collected, stored, and used.
📌 We operate with complete transparency and legal compliance, ensuring users’ rights and privacy are protected under international regulations.
🔹 Our Commitment to Privacy & Security
BLACK HORSE INN LIMITED prioritizes user trust and confidentiality. We do NOT sell, trade, or rent personal information to third parties. Any data shared with external service providers (such as payment processors or equine transport partners) is strictly for necessary business functions and handled under strict confidentiality agreements.
📌 Users have full control over their data and can manage their privacy preferences through account settings or by contacting our support team.
3. Legal Basis for Data Processing (GDPR Compliance) – Expanded Explanation
BLACK HORSE INN LIMITED operates in compliance with the General Data Protection Regulation (GDPR), a legal framework designed to protect personal data and privacy for individuals within the European Economic Area (EEA). This regulation ensures that businesses process personal data in a lawful, fair, and transparent manner.
Under GDPR, BLACK HORSE INN LIMITED processes personal data based on four key legal justifications:
✔️ User Consent (Article 6(1)(a) GDPR)
BLACK HORSE INN LIMITED collects and processes user data when explicit consent is provided by the user. This includes:
🔹 Registration Data: When users sign up on the platform, they provide personal details such as name, email, and contact information.
🔹 Horse Listings & Transactions: When users list a horse for sale, they voluntarily provide relevant details about the horse and their seller information.
🔹 Marketing Communications: Users may opt-in to receive newsletters, promotional offers, and industry updates. Marketing emails are sent only with explicit user consent, and users can unsubscribe at any time.
🔹 Cookies & Tracking Preferences: Users have the option to accept or decline cookies, which track website performance and personalize user experience.
📌 Right to Withdraw Consent: Users can withdraw their consent at any time by updating their account settings or contacting BLACK HORSE INN LIMITED at info@blackhorseinnn.com.
✔️ Contractual Necessity (Article 6(1)(b) GDPR)
Certain data processing activities are necessary to fulfill contracts between users and BLACK HORSE INN LIMITED. These include:
🔹 Processing Transactions: When buyers and sellers engage in a sale, BLACK HORSE INN LIMITED facilitates communication and ensures smooth transaction processing.
🔹 Providing Customer Support: Responding to buyer and seller inquiries, technical support issues, and transaction disputes.
🔹 Horse Export Services: When users purchase an exported horse, BLACK HORSE INN LIMITED helps coordinate transport, customs clearance, and logistics.
📌 Contractual Data Retention: Personal data related to transactions may be retained for record-keeping, dispute resolution, and legal compliance as required by commercial laws.
✔️ Legal Compliance (Article 6(1)(c) GDPR)
BLACK HORSE INN LIMITED may process certain user data without explicit consent when necessary to serve legitimate business interests that do not override users’ privacy rights. Examples include:
🔹 Platform Security & Fraud Prevention: Monitoring accounts and transactions to detect suspicious activity, fraud, and unauthorized access.
🔹 Improving User Experience: Using analytics data to enhance platform performance, refine services, and offer personalized recommendations.
🔹 Dispute Resolution: Retaining transaction records to resolve buyer-seller disputes, verify complaints, or assist legal investigations.
📌 Users have the right to object to legitimate interest processing if they believe it infringes on their privacy rights. BLACK HORSE INN LIMITED will assess such requests on a case-by-case basis.
✔️ Legitimate Interests (Article 6(1)(f) GDPR)
BLACK HORSE INN LIMITED is legally required to process and retain certain user data to comply with national and international laws. This includes:
🔹 Financial & Tax Compliance: Retaining transaction records for accounting, taxation, and auditing purposes.
🔹 Regulatory & Legal Investigations: Sharing relevant user data if required by law enforcement agencies, government regulators, or court orders.
🔹 Data Protection & GDPR Compliance: Ensuring user data is handled according to GDPR and other applicable data protection laws.
📌 Legal Data Retention: Certain personal information (e.g., transaction records, tax documents, or dispute resolution data) may be stored for a legally required period, even after a user requests account deletion.
📌 Users’ Rights Under GDPR
Individuals within the European Economic Area (EEA) have the following rights under GDPR:
✔️ Right to Access – Users can request a copy of their stored personal data.
✔️ Right to Rectification – Users can correct or update inaccurate or incomplete data.
✔️ Right to Erasure (Right to Be Forgotten) – Users can request data deletion, subject to legal retention policies.
✔️ Right to Restrict Processing – Users can limit how their data is used in certain cases.
✔️ Right to Data Portability – Users can request their data in a structured, machine-readable format.
✔️ Right to Object – Users can object to data processing based on legitimate interests or direct marketing.
✔️ Right to Lodge a Complaint – Users can file complaints with data protection authorities if they believe their rights have been violated.
📌 To exercise any of these rights, users may contact BLACK HORSE INN LIMITED at info@blackhorseinnn.com.
Final Note on GDPR Compliance
BLACK HORSE INN LIMITED is fully committed to data protection transparency, privacy compliance, and user rights under GDPR. By using our services, users acknowledge that their data may be processed in accordance with these legal bases.
📌 For more details on our data processing practices, refer to the full Privacy Policy or contact our Data Protection Officer.
4. How We Protect Your Data – Advanced Security Measures
At BLACK HORSE INN LIMITED, safeguarding user privacy and personal data is our top priority. We employ a multi-layered security approach to protect customer information, payment details, and platform interactions from unauthorized access, data breaches, and cyber threats. Our security framework follows industry best practices and complies with GDPR, Irish data protection laws, and international cybersecurity standards.
🔹 Key Security Measures in Place
✔️ SSL Encryption – End-to-End Protection for Transactions & User Interactions
Our platform utilizes Secure Socket Layer (SSL) encryption to establish a secure connection between users and our website. This means:
- All personal data, login credentials, and communications are encrypted before being transmitted over the internet.
- Prevents man-in-the-middle (MITM) attacks, data interception, and unauthorized access.
- Protects buyers and sellers when entering sensitive details such as email addresses, transaction information, and inquiries.
📌 How You Can Verify SSL Protection:
Look for the padlock symbol in the address bar of your browser, confirming that the connection to www.blackhorseinnn.com is secure.
✔️ Secure Databases – Advanced Storage & Access Controls
All collected user information, horse listings, and communication records are stored on secure, encrypted servers. BLACK HORSE INN LIMITED follows strict data access policies, ensuring that:
- Personal information is only accessible by authorized personnel with verified credentials.
- Data is not stored on vulnerable third-party servers without compliance verification.
- Database security protocols include firewalls, intrusion detection systems (IDS), and regular penetration testing.
- Automated backup systems ensure that in case of technical failures, data can be restored securely without loss or corruption.
📌 Data is stored only as long as necessary and in accordance with our Data Retention Policy (see Section 8).
✔️ Multi-Factor Authentication (MFA) – Enhanced Account Security
To prevent unauthorized logins and account breaches, BLACK HORSE INN LIMITED implements Multi-Factor Authentication (MFA) across:
- Admin & Seller Accounts: Users managing horse listings must verify their identity via email or SMS authentication.
- Sensitive Transactions: High-value transactions may require an additional one-time passcode (OTP) for added security.
- Account Recovery Requests: Password resets and account modifications undergo strict verification procedures to prevent identity fraud and unauthorized access.
📌 MFA significantly reduces the risk of hacking attempts by requiring multiple verification steps before granting account access.
✔️ Regular Security Audits – Ongoing Protection & Compliance Monitoring
To maintain the highest security standards, BLACK HORSE INN LIMITED conducts frequent security audits to identify and mitigate potential risks. These audits include:
✔️ Penetration Testing (Ethical Hacking): Simulating cyberattacks to identify vulnerabilities in our system before hackers can exploit them.
✔️ Compliance Checks: Ensuring that our data storage, processing, and transfer mechanisms meet international privacy laws, including GDPR & Irish Data Protection Act regulations.
✔️ Third-Party Security Assessments: Regular collaboration with cybersecurity professionals to review and reinforce data protection strategies.
📌 Any detected vulnerabilities are patched immediately to prevent security breaches.
🔹 Additional Protective Measures Implemented
✔️ Data Anonymization & Encryption at Rest
- Personal information is encrypted both during transmission (SSL) and at rest (stored in databases).
- Anonymization techniques ensure that even in the event of a data breach, sensitive user data remains unreadable and unusable.
✔️ Role-Based Access Control (RBAC) for Internal Security
- Access to sensitive user data and horse listing management is granted only to verified personnel based on their role.
- Admins, support teams, and sales personnel do not have universal access to all data, reducing the risk of insider threats.
✔️ Email & Spam Protection
- AI-powered spam filtering systems prevent phishing attempts and fraudulent activities targeting users.
- Suspicious emails and messages are flagged and blocked before reaching user inboxes.
📢 Important User Responsibilities – Protecting Your Own Data
While BLACK HORSE INN LIMITED implements rigorous security protocols, users must also take precautions to protect their accounts and sensitive information. We strongly recommend the following:
✔️ Use Strong Passwords: Create unique passwords using a combination of uppercase, lowercase, numbers, and special characters.
✔️ Enable Two-Factor Authentication (2FA): Add an extra layer of security to your account where possible.
✔️ Be Cautious with Emails & Links: Always verify emails claiming to be from BLACK HORSE INN LIMITED before clicking on links or providing credentials.
✔️ Avoid Public Wi-Fi for Transactions: When making inquiries or logging into your account, use a secure connection.
✔️ Monitor Your Account Activity: If you notice unauthorized activity, report it immediately to info@blackhorseinnn.com.
📌 Remember, BLACK HORSE INN LIMITED will never ask for sensitive account details, payment information, or login credentials via email or phone.
🔹 Despite Our Efforts, No Online Platform is 100% Secure
BLACK HORSE INN LIMITED prioritizes user privacy and platform security, but no digital system is completely invulnerable to cyber threats. While we take every precaution to safeguard your personal and transactional data, users must also be vigilant when sharing information online.
By using our platform, you acknowledge and agree to follow safe browsing practices and report any suspicious activity immediately.
📌 For further security inquiries or to report a concern, please contact our Data Protection Team at info@blackhorseinnn.com.
5. Cookies & Tracking Technologies
BLACK HORSE INN LIMITED uses cookies and tracking technologies to enhance user experience, improve website performance, and ensure that our services remain relevant and efficient. By visiting and using our website www.blackhorseinnn.com, you consent to our use of cookies as outlined in this policy.
Cookies are small text files stored on your device (computer, smartphone, or tablet) when you visit a website. These files help recognize users, save preferences, and optimize functionality to provide a smoother and more personalized browsing experience.
🔹 Types of Cookies We Use
✔️ Essential Cookies (Strictly Necessary)
These cookies are fundamental to the functionality of our website and cannot be disabled without compromising user experience. Essential cookies enable:
- User login authentication – Ensuring secure access to personal accounts.
- Shopping cart & payment processing – Facilitating secure transactions.
- Security & fraud prevention measures – Detecting and preventing unauthorized access.
📌 These cookies do not store any personally identifiable information and are necessary for the website to function properly.
✔️ Analytics Cookies (Performance & Statistics)
Analytics cookies help BLACK HORSE INN LIMITED gather insights into user behavior, allowing us to:
- Monitor website traffic and page performance.
- Identify popular listings, search trends, and browsing patterns.
- Optimize content based on user preferences and engagement levels.
📌 Example: If a user frequently searches for showjumping horses, analytics cookies help us display relevant listings tailored to their interests.
📌 These cookies do not track personal identity but analyze general user behavior for performance improvements.
✔️ Marketing & Advertising Cookies (Personalization & Targeting)
Marketing cookies enable BLACK HORSE INN LIMITED to deliver personalized ads, promotional content, and retargeting campaigns. These cookies:
- Track browsing history to display relevant equestrian ads.
- Ensure that users see offers and promotions related to their interests.
- Help third-party advertising platforms, such as Google Ads and Facebook Ads, optimize ad placements.
📌 Example: If a user browses listings for Hanoverian horses, they may see advertisements related to top dressage horses in their region.
📌 Users can manage ad preferences through their browser settings or opt out of targeted advertising via third-party tools (e.g., Google Ad Settings).
🔹 How BLACK HORSE INN LIMITED Uses Cookies
We use cookies for various reasons, including:
✔️ Improving user experience – Saving login details, user preferences, and search history.
✔️ Enhancing website speed & efficiency – Optimizing page load times and reducing errors.
✔️ Providing relevant content & recommendations – Suggesting horses based on previous searches.
✔️ Tracking marketing effectiveness – Measuring how well advertisements and promotions perform.
📌 Cookies allow us to tailor our website to meet your needs and ensure a seamless browsing experience.
🔹 Third-Party Cookies & External Services
BLACK HORSE INN LIMITED may allow trusted third-party partners to place cookies on our website for analytics and marketing purposes. These include:
✔️ Google Analytics – Tracks website traffic and performance.
✔️ Facebook Pixel – Optimizes ad campaigns and retargeting.
✔️ Payment Gateways (e.g., Stripe, PayPal) – Ensures secure transactions.
📌 These third-party services operate under their own privacy policies and users may opt out through their respective settings.
🔹 Managing & Disabling Cookies
Users have full control over their cookie preferences and can:
✔️ Accept or decline cookies via our website’s cookie banner.
✔️ Modify browser settings to block or delete cookies at any time.
✔️ Opt-out of targeted ads using third-party tools (e.g., Google Ad Settings, Facebook Ad Preferences).
📌 Important Note: Disabling cookies may impact certain features, including personalized recommendations, faster browsing, and secure login functionality.
📌 For step-by-step instructions on managing cookies, refer to your browser’s settings:
- Google Chrome – Manage cookies in Chrome
- Mozilla Firefox – Enable and disable cookies in Firefox
- Apple Safari – Block cookies in Safari
- Microsoft Edge – Manage cookies in Edge
📌 Users can also delete existing cookies stored on their device by clearing browser cache and history.
🔹 Managing & Disabling Cookies
BLACK HORSE INN LIMITED reserves the right to update this Cookie Policy to reflect changes in technology, legal regulations, or business practices. Any significant modifications will be:
✔️ Published on this page with a revised “Last Updated” date.
✔️ Communicated to registered users via email or platform notifications.
📌 Continued use of our website after updates signifies acceptance of the new policy.
6. Sharing & Third-Party Services
BLACK HORSE INN LIMITED does not sell user data but may share information with trusted third parties for essential services:
✔️ Payment Providers – Secure payment gateways for transactions.
✔️ Marketing & Analytics Partners – Google Analytics and similar services for tracking website performance.
✔️ Legal Authorities – If required for fraud prevention or legal compliance.
📌 All third-party partners must comply with data protection regulations.
7. User Rights & Data Control
BLACK HORSE INN LIMITED is committed to providing users with full control over their personal data, ensuring compliance with GDPR (General Data Protection Regulation) and other data protection laws. We recognize that users have certain rights regarding how their personal information is collected, stored, and used. Below is a detailed breakdown of the rights you have as a user of our platform:
🔹 Access & Modify Data
Users have the right to review, update, or correct any personal information stored within their account. This includes:
✔️ Editing profile details – Name, email address, phone number, and location.
✔️ Updating horse listings – Sellers can modify horse descriptions, pricing, and images.
✔️ Changing account preferences – Users can update notification settings, subscription preferences, and communication methods.
📌 How to Access & Modify Data:
1️⃣ Log in to your BLACK HORSE INN LIMITED account.
2️⃣ Navigate to Account Settings.
3️⃣ Edit your details and click Save Changes.
4️⃣ If you need additional assistance, contact our support team at info@blackhorseinnn.com.
🔹 Request Data Deletion
Users have the right to request deletion of their personal data, which includes account removal and associated information. However, some legal and regulatory obligations may require us to retain certain transaction records for compliance purposes.
✔️ What Happens When You Request Data Deletion?
- Your account and all associated data will be permanently removed from our system.
- Active horse listings and sales history will be deleted and no longer accessible.
- Transactional records (such as sales agreements and financial transactions) may be retained for legal and audit purposes where required by law.
📌 How to Request Data Deletion:
1️⃣ Send an email to info@blackhorseinnn.com with the subject “Account Deletion Request”.
2️⃣ Include your registered email address and a brief reason for account closure (optional).
3️⃣ Our team will verify your identity and process your request within 7-14 business days.
4️⃣ A confirmation email will be sent once the deletion is complete.
🔹 Withdraw Consent (Opt-Out of Marketing Communications)
BLACK HORSE INN LIMITED values user preferences and privacy. Users have the right to:
✔️ Unsubscribe from marketing emails – Stop receiving promotional messages, newsletters, and offers.
✔️ Disable personalized advertising – Opt-out of targeted marketing and data tracking for advertising purposes.
✔️ Modify notification settings – Control how you receive account updates, alerts, and platform notifications.
📌 How to Withdraw Consent or Unsubscribe:
1️⃣ Click the “Unsubscribe” link at the bottom of any marketing email.
2️⃣ Log into your BLACK HORSE INN LIMITED account and navigate to Notification Preferences.
3️⃣ Toggle off marketing and promotional emails.
4️⃣ For further assistance, contact info@blackhorseinnn.com with the subject “Marketing Opt-Out Request”.
🔹 Requesting Data Portability
Under GDPR regulations, users have the right to request a copy of their personal data in a structured, machine-readable format. This includes:
✔️ Account information (name, email, contact details).
✔️ Transaction history (previous inquiries, listings, and interactions).
✔️ Communication records (messages exchanged via the platform).
📌 How to Request Data Export:
1️⃣ Send an email to info@blackhorseinnn.com with the subject “Data Portability Request”.
2️⃣ Specify the type of data you require.
3️⃣ Our team will process the request and provide the data within 30 days in compliance with GDPR regulations.
🔹 Right to Restrict Processing
Users have the right to request that their data not be processed for specific purposes (e.g., marketing, profiling). BLACK HORSE INN LIMITED will comply unless there is a legal or operational need to continue processing the data.
📌 How to Restrict Data Processing:
1️⃣ Send an email to info@blackhorseinnn.com with the subject “Restrict Data Processing Request”.
2️⃣ Indicate which data processing activities you wish to restrict.
3️⃣ Our team will review and respond within 14 business days.
🔹 Right to Lodge a Complaint
If users believe their data protection rights have been violated, they have the right to file a complaint with a regulatory authority. In Ireland, the supervisory authority is:
📍 Data Protection Commission (DPC)
📩 Email: info@dataprotection.ie
📞 Phone: +353 57 868 4800
🌍 Website: www.dataprotection.ie
Users in other jurisdictions may contact their local data protection authority.
8. Data Retention Policy – BLACK HORSE INN LIMITED
At BLACK HORSE INN LIMITED, we prioritize data transparency, security, and compliance with GDPR and Irish business laws. Our data retention policy outlines how long we store user information, the reasons behind data retention, and the procedures available for users who wish to modify or delete their personal data.
We classify retained data into three primary categories:
BLACK HORSE INN LIMITED is committed to providing users with full control over their personal data, ensuring compliance with GDPR (General Data Protection Regulation) and other data protection laws. We recognize that users have certain rights regarding how their personal information is collected, stored, and used. Below is a detailed breakdown of the rights you have as a user of our platform:
🔹 8.1 Account Data – Stored Until User Requests Deletion
BLACK HORSE INN LIMITED retains account-related information for as long as the user maintains an active account. This includes:
✔️ Personal Information: Name, email, phone number, and country of residence.
✔️ User Credentials: Account login details and security settings.
✔️ Horse Listings & Inquiry History: Information about horses listed for sale, inquiries made, and communication between users.
📌 What Happens When a User Requests Deletion?
- When a user requests account deletion, all associated personal data, login details, and preferences are permanently removed from our system.
- However, some data related to transactions, purchases, or legal obligations may still be retained (see 8.2 Transaction Records).
- Users can request account deletion by contacting info@blackhorseinnn.com.
🔹 8.2 Transaction Records – Retained for Legal & Financial Compliance
BLACK HORSE INN LIMITED must retain certain financial and transaction-related data for a legally mandated period under Irish business regulations and international financial laws.
✔️ Completed Horse Sales & Transactions: Details of successful transactions, including seller-buyer agreements.
✔️ Commission & Fee Records: Documentation of commission-based sales and premium listing payments.
✔️ Tax & Financial Compliance: BLACK HORSE INN LIMITED is required to store financial transaction data for tax reporting and auditing purposes.
✔️ Dispute & Fraud Prevention: Retaining transaction details allows us to address disputes, chargebacks, or fraudulent activities if necessary.
📌 How Long Are Transaction Records Retained?
- Standard Retention Period: Financial and sales transaction records are stored for at least 6 years in compliance with Irish Revenue & EU business laws.
- Legal & Regulatory Requirements: In cases where authorities request data (e.g., fraud investigations, tax audits), records may be stored beyond the minimum period.
- User Rights & Access: While users cannot request deletion of legally required transaction data, they may request a copy of their financial records for personal reference.
🔹 8.3 Marketing Data – Users Can Unsubscribe Anytime
BLACK HORSE INN LIMITED may collect marketing-related data from users who subscribe to newsletters, promotional emails, or targeted advertising programs.
✔️ Email Subscription Data: Stored when users opt-in to receive updates on horse sales, equestrian news, or promotional offers.
✔️ Marketing Preferences & Interaction Data: BLACK HORSE INN LIMITED may track which emails users engage with to improve content relevance.
✔️ Personalized Offers & Targeted Advertising: Users who opt-in to marketing communications may receive customized recommendations based on past searches and interests.
📌 User Control Over Marketing Data
- Unsubscribe Anytime: Users can opt out of marketing emails by clicking the “Unsubscribe” link in any BLACK HORSE INN LIMITED email.
- Modify Preferences: Users can adjust notification and communication preferences in their account settings.
- Request Data Removal: Users can request the complete deletion of marketing-related data by contacting info@blackhorseinnn.com.
📌 Retention Timeline for Marketing Data
- If a user unsubscribes, their marketing data is automatically removed from our mailing lists within 30 days.
- BLACK HORSE INN LIMITED retains anonymous, non-personal marketing insights for internal analysis and business improvement.
🔹 8.4 Legal Record Retention – Compliance with Irish Business Laws
Certain records, such as contracts, invoices, legal agreements, and fraud prevention logs, must be retained to ensure compliance with local, national, and international business regulations.
✔️ Legal & Taxation Obligations: Retaining business-related records ensures BLACK HORSE INN LIMITED remains compliant with Irish Revenue and EU financial regulations.
✔️ Fraud Prevention & Dispute Handling: Retaining past transaction data helps prevent fraudulent activities and resolve disputes effectively.
✔️ Regulatory Requests & Government Audits: In cases where authorities require access to business or tax-related records, BLACK HORSE INN LIMITED is legally obliged to provide requested documents.
📌 Legal Data Retention Timeline
- Financial transaction and tax records are stored for 6+ years.
- Contracts and business agreements may be stored for as long as legally required.
- In cases of pending investigations, disputes, or audits, BLACK HORSE INN LIMITED reserves the right to extend data retention as necessary.
🔹 Right to Lodge a Complaint
If users believe their data protection rights have been violated, they have the right to file a complaint with a regulatory authority. In Ireland, the supervisory authority is:
📍 Data Protection Commission (DPC)
📩 Email: info@dataprotection.ie
📞 Phone: +353 57 868 4800
🌍 Website: www.dataprotection.ie
Users in other jurisdictions may contact their local data protection authority.
📢 User Rights & Data Deletion Requests
BLACK HORSE INN LIMITED believes in full data transparency and user control. Users may:
✔️ Request access to their stored data.
✔️ Request corrections if personal information is incorrect.
✔️ Request deletion of non-essential data (e.g., account closure or marketing preferences).
📌 To request account deletion, marketing opt-out, or transaction record access, contact our Data Protection Officer at:
📩 info@blackhorseinnn.com
9. Policy Updates & Changes
BLACK HORSE INN LIMITED may update this Privacy Policy as needed. Users will be notified of major changes via email or platform announcements.
📌 Continued use of our services after changes indicates acceptance of the updated Privacy Policy.
